Professional platform terms for healthcare providers
By accessing and using myHEP.io ("Service"), you accept and agree to be bound by the terms and provision of this agreement. myHEP.io is a professional platform designed for healthcare providers to create, manage, and distribute Home Exercise Programs (HEPs) for their patients through secure, shareable links.
Permission is granted to healthcare professionals to use myHEP.io for creating and managing home exercise programs for their patients. This license shall automatically terminate if you violate any of these restrictions and may be terminated by myHEP.io at any time.
✓You may:
- • Create and customize home exercise programs for your patients
- • Share programs with patients via secure share codes (no patient login required)
- • Build and manage your exercise library with tags and custom parameters
- • Use and create templates to streamline program creation
- • Upload custom exercise content and media for your clinic
✗You may not:
- • Share your account credentials with unauthorized users
- • Use the service for any unlawful purpose
- • Violate patient privacy or confidentiality
- • Attempt to gain unauthorized access to the system
- • Redistribute or resell the service without permission
- • Create programs for patients outside your professional scope of practice
myHEP.io is intended for use by licensed healthcare professionals including physical therapists, occupational therapists, physicians, and other qualified practitioners. Users are responsible for ensuring their use of the platform complies with their professional licensing requirements and applicable healthcare regulations.
You are responsible for obtaining appropriate patient consent before creating programs and sharing basic contact information. myHEP.io only collects patient name, email, and phone number for HEP delivery purposes. The platform is not HIPAA compliant and should not be used to store protected health information (PHI) or sensitive medical data. Patient access to HEPs via share codes does not require patient registration or login, minimizing data collection.
The exercise content, descriptions, and media provided by myHEP.io are for informational purposes only. Healthcare providers are responsible for ensuring exercise prescriptions are appropriate for their patients. You may upload custom content, and you retain ownership of your original content while granting myHEP.io license to use it within the platform for service delivery.
We strive to maintain service availability but cannot guarantee 100% uptime. myHEP.io may be temporarily unavailable due to maintenance, updates, or technical issues. We will provide advance notice when possible for planned maintenance. Patient portal links remain accessible during most maintenance periods.
Either party may terminate service at any time. Upon termination, you will lose access to the platform, but we will provide reasonable opportunity to export your data including exercise libraries and patient programs. We reserve the right to suspend or terminate accounts that violate these terms.
The information and tools provided by myHEP.io are for professional use and should not replace clinical judgment. We provide the service "as is" without warranties of any kind. myHEP.io is not responsible for patient outcomes or clinical decisions made using the platform. Healthcare providers maintain full responsibility for patient care decisions.
In no event shall myHEP.io be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use of the service after changes constitutes acceptance of new terms.
These terms shall be governed by and construed in accordance with applicable healthcare and technology laws. Any disputes shall be resolved through appropriate legal channels.
If you have any questions about these Terms of Service, please contact us:
We're here to help you understand how to use our platform effectively and safely.