Last updated April 25, 2026
By accessing and using myHEP.io (“Service”), you accept and agree to be bound by the terms and provisions of this agreement. myHEP.io is a professional platform designed for healthcare providers to create, manage, and distribute Home Exercise Programs (HEPs) for their patients through secure, shareable codes.
Permission is granted to healthcare professionals to use myHEP.io for creating and managing home exercise programs for their patients. This license terminates automatically if you violate any of these restrictions.
myHEP.io is intended for use by licensed healthcare professionals including physical therapists, occupational therapists, physicians, and other qualified practitioners. Users are responsible for ensuring their use of the platform complies with their professional licensing requirements and applicable healthcare regulations.
You are responsible for obtaining appropriate patient consent before creating programs and sharing basic contact information. myHEP.io only collects patient name, email, and phone number for HEP delivery purposes.
Exercise content provided by myHEP.io is for informational purposes only. Healthcare providers are responsible for ensuring exercise prescriptions are appropriate for their patients. You retain ownership of original content you upload while granting myHEP.io license to use it within the platform for service delivery.
We strive to maintain service availability but cannot guarantee 100% uptime. myHEP.io may be temporarily unavailable due to maintenance, updates, or technical issues. We will provide advance notice when possible for planned maintenance. Patient portal links remain accessible during most maintenance periods.
Either party may terminate service at any time. Upon termination, you will lose access to the platform, but we will provide reasonable opportunity to export your data including exercise libraries and patient programs. We reserve the right to suspend or terminate accounts that violate these terms.
The information and tools provided by myHEP.io are for professional use and should not replace clinical judgment. We provide the service “as is” without warranties of any kind. myHEP.io is not responsible for patient outcomes or clinical decisions made using the platform. Healthcare providers maintain full responsibility for patient care decisions.
In no event shall myHEP.io be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the service.
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use of the service after changes constitutes acceptance of the updated terms.
These terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction in Denver, Colorado.
If you have questions about these Terms of Service, please contact us:
Or use the contact form on our contact page.
