Contact

How can we help?

What's this about?
We reply within one business day.
For sales
hello@myhep.io

Interested in Pro or Clinic? Use the form and mention you'd like a walkthrough — we'll show you the builder and the patient view, no deck required.

Support
support@myhep.io

Questions about the platform, your account, or a specific HEP. We'll get back to you within one business day.

Security
security@myhep.io

Questions about how we handle data? All data is encrypted in transit (TLS) and at rest (AES-256). We don't store PHI.

General
hello@myhep.io

Everything else — feedback, ideas, partnerships, or just to say hi.

Based in
California

Pacific time.

Response time
Within one business day

Mon–Fri. Urgent issues get prioritized.