Contact
How can we help?
For sales
hello@myhep.io
Interested in Pro or Clinic? Use the form and mention you'd like a walkthrough — we'll show you the builder and the patient view, no deck required.
Support
support@myhep.io
Questions about the platform, your account, or a specific HEP. We'll get back to you within one business day.
Security
security@myhep.io
Questions about how we handle data? All data is encrypted in transit (TLS) and at rest (AES-256). We don't store PHI.
General
hello@myhep.io
Everything else — feedback, ideas, partnerships, or just to say hi.
Based in
California
Pacific time.
Response time
Within one business day
Mon–Fri. Urgent issues get prioritized.